Welcome to C2C Innovative Solutions, Inc.
C2C Innovative Solutions Inc. (C2C), located in Jacksonville, FL, has proudly served as a Qualified Independent Contractor (QIC) for the Medicare program since the inception of the second-level appeal process in September 2004. Today, C2C is the QIC contractor for several QIC task orders.
C2C fosters an organizational culture that embraces honesty, integrity and respect. We perform our duties with our corporate values in mind: "Integrity, Quality and Value with PRIDE (Passion for our customers, Responsibility to seek innovative solutions, Initiative to make things better, Discipline to strive for excellence and Enthusiasm for the future)."
We have assembled a workforce inspired by a common purpose, of upholding our quality values of “Integrity, Quality & Value driving Continuous Improvement.” Our culture generates our drive to deliver exceptional customer service and commitment to upholding the highest quality standards. Our team members have in-depth knowledge of health insurance plans including, but not limited to, traditional fee-for-service (FFS) Medicare, Medicare Advantage (Part C) and Medicare Prescription Drug Coverage (Part D) and vast experience managing second level appeals from case receipt to final disposition.
For Secure Electronic Submission of Standard Appeals
Access FAQs on these Electronic Options for Submitting Standard Medicare Fee-For-Service (FFS) Second-Level Appeals-Reconsiderations.
For Standard appeals only:
For Part A East expedited appeals of service terminations, please call the toll free number on the QIC Part A East tab.
For Part D expedited appeals of drug coverage, please fax to the designated fax number on the Part D Enrollees tab.
For corporate business opportunities, please contact:
C2C Innovative Solutions, Inc.
PO Box 45309
Jacksonville, Florida, 32232-5309
For information about contacting the specific QIC operational units, please visit the respective pages: QIC Part B North, QIC Part B South, QIC Part A East, Appeals Demonstration, or Part D QIC.